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HOW TO CONTACT US:
1. Use the form AT THE BOTTOM OF THIS PAGE (Scroll down)
to email general questions, ideas, suggestions and feedback.
The CAPTCH is case sensitive.
2. ADDRESS ALL ORDER ISSUES THROUGH YOUR ACCOUNT:
From this page you can view your orders, update your account details and more. Choose an option from the menu on the right or learn more about each option below:
- View Messages - You can receive and send messages to Dos Mujeres Mexican Folk Art about your order. When a message is sent regarding one of your orders, you will receive an email notification.
- View Order Status - See the status of every order you've placed at Dos Mujeres Mexican Folk Art, including whether it has been shipped, and if so an optional tracking number.
- Completed Orders - See all completed orders you've placed at Dos Mujeres Mexican Folk Art. You can also print invoices from this page.
- Your Address Book - Add, edit and remove shipping and billing destinations from your address book.
- Wish Lists - Add, edit and remove wish lists, see items in your wish lists and optionally add each item to your shopping cart for purchase.
- Your Account Details - Update your contact details, email address and/or change your password.
- Your Recent Items - See a list of items you've recently viewed at Dos Mujeres Mexican Folk Art.
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CONTACT US BY THE CHAT WINDOW:
1. Go to our site (Dos Mujeres) In the bottom left corner you'll find the chat window.
2. If we are not on the online chat you can leave us a message through the chat or contact us through the email form on this page. We normally respond to emails within a couple of hours, often sooner, during regular business days, monday through Friday Central time, 9-5pm.
NEED TO CALL US? Please note that the fastest way to get a response is to email us. Emails are answered before phone calls as we are online most of every day and at times are out of the country and cannot call back right away. If you still need to call follow the steps below.
If you get our voicemail, please provide the following information.
1. Your full name
2. Your EMAIL ADDRESS
3. Your telephone Number with area code
4. Tell us the best time to reach you
5. The purpose of your call and order # if applicable.
6. We will respond asap.
7. If this is an order problem, please go to your account and choose the appropriate option and register what is going on directly in your account so we can address it.
To call, click the CALL ME button below, fill out the form and call.
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